Q. What is carpet stretching?

A. Carpet stretching is a process used to tighten and straighten carpets. It is often done when carpets become loose over time and start developing unsightly ripples that can also be a safety issue. Carpet stretching helps restore a carpet to its original condition, making it look and feel new again.

Q. How is carpet stretching done?

A. The carpet stretching process begins by identifying the areas that need fixing. It uses special carpet stretching tools like tack strips and a stretcher to pull the carpet tight and hold it together by tack strips. The stretcher has two metal bars that are attached to it. The bars are then inserted into the carpet and pull it tight. This process is repeated until all of the wrinkles or ripples have been removed. This process should be done by professionals in order to obtain the best results.

Q. What are the signs your carpet needs stretching?

A. If you’re not sure whether your carpet needs to be stretched, here are some signs that can help you make a decision: -

-Loose carpet and carpet wrinkles

-Carpet pile and excess carpet

-There are visible ripples in the carpet pad

-The carpet is starting to bunch up near the carpet edges

-You keep tripping over your carpet

Q. What are the benefits of carpet stretching?

There are a few benefits of carpet stretching that homeowners and business owners should know about. These include: Restores your carpet

Carpet stretching can help to restore your carpet to its original condition. This means the carpets will look new again and be free of any unsightly wrinkles or ripples.

Improves carpet durability

Carpet stretching can help increase the life of your carpets. When carpets are loose, they can quickly become worn and damaged due to heavy foot traffic. Carpet stretching helps to prevent this from happening.

Adds value to your home or business

Carpet stretching is a great way to add value to your home or business. By making your carpets look new again, you will be increasing the overall aesthetics of the space. This makes the right impression on potential customers walking into your home or business for the first time. This is especially effective when paired with professional carpet cleaning!

Enhances safety

Wrinkles and ripples in carpets can be a safety hazard. They can cause people to trip and fall, leading to serious injuries. Carpet stretching helps to eliminate these hazards. 

It saves you replacement costs

If you have a new carpet that is beginning to lift or show signs of rippling, carpet stretching can be a cost-effective way to repair it. Rather than replacing the entire thing, you can get your carpet stretched and save yourself some money.

Q. What types of carpet damage can be repaired by professionals?

A. Professional carpet repair services can address various types of damage, including tears, burns, stains, pet damage, seam repairs, and carpet stretching to fix wrinkles or loose areas.

Q. My carpet seam has opened, can this be fixed?

A. It is common for carpet to fray or come apart at the seams due to age and wear, especially in high traffic areas such as doorways. We can open up the existing seam join, burn off the old induction tape, cut off damaged rows of carpet and re-join the carpet back together. If the seam is badly torn, we can patch the damaged section with spare carpet, or carpet taken from a closet.

Q. Does patching damaged carpet work?

A. Yes. Absolutely. Patching works best for spots that have become worn, scorched, stained or frayed beyond repair. It's most effective when the size of the patch fits under a dinner plate and the carpet is newer, meaning it's easier to match the wear, fade and fall of the existing fiber.

Q. Can You Repair The Berber Carpet?

A. Yes. We’re experts when it comes to cleaning and repairing Berber. We’ll also gladly take care of your Oriental rugs, Persian rugs, olefin rugs, Chinese rugs, Indian rugs, Pakistani rugs, and much more.

Q. Will my repaired carpet look as good as new?

A. Professional carpet repair services aim to restore the appearance of your carpet to its original state. However, factors such as the age of the carpet, wear patterns, and color fading may affect the final appearance. In most cases, a high-quality repair will be difficult to notice, mainly when performed by experienced technicians. 

Q. How long does a carpet repair service take to complete a job?

A. The time required for a carpet repair service to complete a job depends on the type of repair needed. Minor repairs take one to two to three hours, while more complex repairs can take longer. 

Q. Can a carpet repair service fix issues with carpet padding?

A. Yes, professional carpet repair services can also address issues with the carpet padding, such as replacing damaged or worn-out padding and correcting problems that cause discomfort or uneven surfaces. 

Q. Can You Remove The Pet Stains And Odor From The Carpet?

A. Yes, we clean all types of pet stains and remove odor from carpets. Most of the time, we thoroughly remove the smell, and if there is any need for further restoration, we happily advise you on that.

Q. Which Method Will You Use To Clean The Pet Stains?

A. To spot the spot(lol) or the source of the odor, we use UV lights. To eliminate the root of the smell, we use an enzyme-based solution to remove the stain. To get rid of yellowing from the carpets, we use a peroxide-based cleaning solution.

Q. Why Do I Get Professionals To Clean Pet Urine And Odor?

A. Pet urine has to be cleaned immediately from the carpet as the urine contains uric acid crystals that react with the carpet and can change its color. Dog and cat urine contains ammonia, which can irritate the lungs. It cannot go just by cleaning and vacuuming the rugs. Therefore, it is necessary to hire a professional to get rid of pet urine and odor.

Q. What Types Of Odors Do You Get Rid Of?

A. Dealing with pet stains and odors is a common challenge for pet owners, but with the right approach and products, it’s entirely manageable.

⇒ Light Pet Odors: We use a steam cleaning process with a deep rinse.

⇒ Medium Pet Odors: If the urine has made its way to fibers, it may be eliminated with our sub-surface carpet restoration process.

⇒ Extreme Pet Odors: If the urine has made it to sub-flooring, it will require additional restoration, such as replacing the pad or sub-flooring. So, apply a protective sealer.

Q. Can a mattress be cleaned?

A. Yes, mattresses can and should be cleaned regularly to prevent buildup of contaminants including dead skin, allergens, stains, odors, etc.

Q. How often should a mattress be cleaned?

A. At least once a year for regular maintenance. However, if you sleep with pets or have allergies or asthma, we recommend twice or more to maintain a low level of irritants in your mattress. In the event of stains or odors, we can have your mattress cleaning scheduled as soon as possible to reduce the chance of it setting in.

Q. Are there any harmful chemicals used in the process?

A. We use no harmful chemicals in our cleaning process to ensure that it’s safe for our customers.

Q. Is the process harmful for my mattress?

A. No, the process has been tested on many types of mattresses including old and new, inner spring, memory foam, gel, and vinyl mattresses.

Q. Where do you take the mattress to be cleaned?

A. Our process is mobile and performed outside your residence or facility.

Q. How long does it take the mattress to dry?

A. Another thing that sets our service apart from others is that your mattress is dry and ready for your new linen a few hours after the completion of our service.

Q. Do you clean mattress stains?

A. Yes, we provide a spot pre-treatment service that has been successful with a wide variety of stains and odors.

Q. Do I really need to replace my mattress every 8 years?

A. This is a loaded question in the mattress industry. If you are not experiencing any sleep discomfort due to mattress structural issues, we may be able to save you a lot of money by sanitizing your existing mattress. This will freshen your mattress by removing the buildup of dead skin, bacteria and odors, and when combined with regular maintenance, this will extend the lifespan of your mattress.

Q. How often should drapes be professionally cleaned?

A. Drapes should be professionally cleaned at least once a year to remove accumulated dust, dirt, and allergens. However, if you live in a high-pollution area or have pets and allergies, more frequent cleanings every six months can help maintain a healthier indoor environment and keep your drapes looking fresh.

Q. What is the benefit of vacuuming drapes where they hang?

A. Vacuuming drapes where they hang offers several benefits, including convenience and preventing fabric distortion. This method eliminates the need to remove and rehang drapes, saving time and effort. It also helps preserve the drapes’ shape and structure, ensuring they look their best after cleaning.

Q. Can WOM clean all types of drapery fabrics?

A. Yes, WOM can clean all types of drapery fabrics, including delicate materials like silk, velvet, and lace. Our professional technicians use gentle yet effective cleaning methods tailored to each fabric type, ensuring your drapes are cleaned thoroughly without causing any damage.

Q. Does professional drapery cleaning improve indoor air quality?

A. Yes, professional drapery cleaning improves indoor air quality by removing dust, dirt, and allergens trapped in the fabric. Clean drapes contribute to a healthier living environment by reducing airborne pollutants, especially for individuals with allergies or respiratory conditions.

Q. What should I expect during a WOM drapery cleaning service?

A. During a WOM drapery cleaning service, our technicians will inspect your drapes to identify any specific issues or areas that need special attention. Then we pre-spray with a dry cleaning solution, We then use powerful vacuums to clean the drapes right where they hang, restoring their original color and removing dust and dirt. The thorough yet gentle process ensures your drapes are refreshed and revitalized.